Thrive utilises a robust system of feedback, review, and development to ensure that the policies, procedures, and practices, support our clients and staff.

Our team is consistently refining our policies to ensure that they:

  • Meet the needs of our clients, their families, our communities, and the environment
  • Our values and standards
  • Industry best practice and evidence
  • Legislation, regulator, and legal requirements

When we review our policies, procedures, and practices we involve as many people as we can, particularly encouraging our clients, their families, our members, the local community, and industry experts.

If you feel it’s time for a change in the quality, standard, and delivery of care - get in touch to join us at the next upcoming review as plan better ways to enhance the quality of life. 

If you have any suggestions in regards to our policies, please get in touch with us

Click here to read more about our Rights & Service Charter